The first and only office supplies comparison website

Minty

Save up to 65% on your office supplies in 3 simple steps:

  1. Fill your basket with a choice of over 20,000 stationery products
  2. We’ll compare prices from suppliers across the UK to find you the
    cheapest total price for the entire basket
  3. Receive your order knowing that you’ve paid the lowest possible cost

Delivery

Orders are usually delivered within 3 working days and in the majority of cases, delivery is made the next working day. All stated delivery times are on a "best endeavour" basis. If you do not receive your order within 3 working days, please contact us for an update.

You can see the delivery charge for the cheapest supplier basket totals by looking at the graphic which is located in the top right corner of the website.

Please note that the delivery charges displayed only relate to UK mainland addresses defined by the suppliers and couriers.

When you proceed through the checkout stages and have logged in, you will see a breakdown of all costs before making your purchase. If your delivery address is not within the UK mainland it is at this stage that the full delivery charge is displayed, which may include an additional charge.

If you use the multiple delivery address feature, each delivery address is liable for a charge (unless the order value for each delivery address totals 80 or more, excluding VAT). All delivery charges will be added up during the checkout process and are visible before you pay for your order.

Cancelling orders

Because of the speed of our automated order processing system, you will be unable to cancel an existing order once you have confirmed and paid for it. If you place an order in error, or if you no longer require certain items, please see the returns policy section.

*Correct at 30/02/2014, but subject to change.

Returns and Faults

If you receive damaged/faulty items

  1. What you need to do:
    Please check all items as soon as your order is received and contact us within 3 business days of receipt with details of any damaged/faulty items.
  2. What we will then do:
    The customer services team will arrange for collection of the damaged/faulty goods at our cost (which must be in the original packaging) and for a replacement to be sent. You will be provided with a schedule for collection as well as a Returns Number and a Returns Address to attach to the parcel.
  3. What you then need to do:
    Write the Returns Number and Address on a sticky note and attach it to the parcel (please do not write the number directly onto the box, or tape it to the box which may result in damage to the outer packaging).
    Please ensure that someone is available to give the parcel to the courier when they call to collect it; we will attempt free collection only twice.
  4. What we will then do:
    The .com customer services team will arrange for a replacement item to be sent to you.

If you no longer require certain items

  1. What you need to do:
    Please contact us within 3 business days of receipt with details of any items that you no longer require.
    Note that a collection / restock charge may apply, and we will be able to tell you the full cost when you contact us.
    Please note that dated items such as diaries and wall planners are non-returnable, plus perishable goods including food/drink items are non-returnable. In addition, some furniture items are non-returnable, so please check with the customer services team to see if your items are returnable and if any re-stock costs will apply.
  2. What we will then do:
    The customer services team will arrange for collection of the goods (which must be in the original packaging and re-saleable). You will be provided with a schedule for collection as well as a Returns Number and a Returns Address to attach to the parcel.
  3. 3. What you need to do:
    Write the Returns Number and Address on a sticky note and attach it to the parcel (please do not write the number directly onto the box, or tape it to te box which may result in damage to the outer packaging).
    Please ensure that someone is available to give the parcel to the courier when they call to collect it; we will attempt free collection only twice.
  4. What we will then do:
    Once the goods have been received back into the warehouse, we will be able to process a refund (less any collection / restock charges).

If you receive items that you have not ordered

  1. What you need to do:
    Please check all items as soon as your order is received and contact us within 3 business days of receipt with details of any unordered items.
  2. What we will then do:
    The customer services team will arrange for collection of the goods at our cost (which must be in the original packaging and re-saleable). You will be provided with a schedule for collection as well as a Returns Number and a Returns Address to attach to the parcel.
  3. What you then need to do:
    Write the Returns Number and Address on a sticky note and attach it to the parcel (please do not write the number directly onto the box, or tape it to the box which may result in damage to the outer packaging).
    Please ensure that someone is available to give the parcel to the courier when they call to collect it; we will attempt free collection only twice.

If you receive too few items

  1. What you need to do:
    Please check all items as soon as your order is received and contact us within 3 business days of receipt with details of any shortages.
  2. What we will then do:
    The customer services team will arrange for any shortages to be supplied as quickly as possible.

*Correct at 30/02/2014, but subject to change.

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